Privacy Policy

SCALE New Orleans Services, scaleneworleans.com (the “Website”), the SCALE New Orleans Portal (accessible at https://scaleneworleans.nexudus.site/scaleneworleans and hosted via Nexudus) (the “Portal”), wireless services provided to SCALE New Orleans members or authorized guests, and any SCALE New Orleans mobile application (the “App”) or platforms (collectively, the “Services”) are operated by SCALE New Orleans and its affiliated operating entities, located at 612 Andrew Higgins Dr, 2nd Floor, New Orleans, Louisiana 70130 (each individually, and collectively as applicable, “SCALE New Orleans,” “SCALE,” “we,” “us,” or “our”). As SCALE New Orleans continues to grow, additional affiliated entities operating new locations may be added to this policy from time to time. The most current version of this policy, including any updated entity listings, will always be available at scaleneworleans.com. We take the private nature of your personal information very seriously and this Privacy Policy describes how we treat the information we collect when you use the Services. Please read this notice very carefully.

BY USING THE SERVICES, YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY. YOUR PERSONAL INFORMATION MAY BE PROCESSED IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY. BY UPLOADING PERSONAL INFORMATION TO THE SERVICES YOU WARRANT THAT YOU HAVE THE RIGHT TO TRANSFER SUCH INFORMATION OUTSIDE YOUR COUNTRY AND INTO THE UNITED STATES.

Information We Collect

User Registration
When you sign up to use the Services, you may voluntarily give us certain information about yourself or your organization. This can include name, username, email address, street address, telephone number, information about your intended use of the Services and any other information you provide us. If you’re using the Services on your mobile device, you may also choose to provide us with location data. We may also collect your credit card information if you choose to pay for your
access to the Services over the Website.

Website Access Information and Use of Cookies
Like most website operators, SCALE New Orleans collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request when visitors use the Website. SCALE New Orleans’s purpose in collecting non-personally identifying information is to better understand how visitors use the Services. From time to time, SCALE New Orleans may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its Services. SCALE New Orleans also collects potentially personally-identifying information like Internet Protocol (IP) addresses and may collect statistics about the behavior of visitors to the Services. For instance, SCALE New Orleans may monitor the Website to help identify spam.

In addition to log data, we may also collect information about the device you’re using to access the Services, including the type of device, the operating system, device settings, device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. To learn more about the information your device makes available to us, please review the policies of your device manufacturer or software provider.

Like many websites, the Website may use “cookies” to collect information. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. SCALE New Orleans may use cookies to help identify and track visitors, their usage of the Website, and their Website access preferences. Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Website, with the drawback that certain features of the Website may not function properly without the aid of cookies.

WiFi Usage
When you use the WiFi or other network features provided at a SCALE New Orleans location, we may collect information about your usage of the WiFi, such as when and for how long you use the network and the frequency and size of data transfers.

You understand that WiFi, which utilizes wireless technologies, is not inherently secure and that wireless communications may not remain private or free of interception or access by others. We will not be liable to you or any other party for any lack of security that may result from your use of the SCALE New Orleans WiFi, and you agree that you are solely responsible for implementing and maintaining appropriate technological and other safeguards to ensure the safety and security of your device and anything stored on, or transmitted by, your device.

Use of Information
We use the information we collect to provide you full access and functionality of the Services. Accordingly, your information may be used for the following purposes: (i) to provide and improve our services, features and content; (ii) to administer your use of our services and accounts; (iii) to enable users to enjoy and easily navigate the Services; (iv) to better understand your needs and interests; (v) to fulfill requests or to respond to questions or comments you may make; (vi) to personalize your experience; (vii) to provide you with announcements, notifications and advertisements related to your interests and use of the Services and other communications such as electronic newsletters, promotional e-mails or similar messaging; (viii) to provide service announcements; (ix) to protect against users seeking to hack into the Services; (x) to assess the level of general interest in the Services; and (xi) to prepare the SCALE New Orleans member directory.

Disclosure of Information
For the convenience of its members, SCALE New Orleans prepares an internal directory to allow members to connect, network and contact each other for legitimate business purposes. When you register to use the Services, SCALE New Orleans may include the business name, email address, contact telephone number, social media contacts or username, and other basic profile information of members or member companies (“Contact Information”) in our internal member directory (the “Directory”). The Directory, including your Contact Information, will be exclusively available to other members and member companies on the Portal (hosted via Nexudus). All members and member companies agree to use Contact Information only for legitimate business purposes and to refrain from using Contact Information to spam, market, harass or otherwise contact other members against their wishes. All members and member companies expressly agree not to compile, disclose or sell Contact Information for inclusion on any email database. By accessing the Directory you expressly agree to use member Contact Information only for legitimate business purposes. Your failure to abide by this condition may result in the immediate termination or suspension of your access to the Services and SCALE New Orleans as well as other legal penalties.

If you feel a member is making unwanted use of your Contact Information please contact us at 504.309.4901 or by email at contact@scaleneworleans.com.

Except as otherwise provided in this policy, we disclose the potentially personally-identifying information you disclose to SCALE New Orleans only to those of our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide Services, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country and by using the Services, you consent to the transfer of such information to them.

Other than to its employees, contractors and affiliated organizations or as described above, we disclose personally-identifying information only when required to do so by law, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of SCALE New Orleans, third parties or the public at large. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

In addition, in some cases we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if SCALE New Orleans or substantially all of its assets were acquired, or in the unlikely event that SCALE New Orleans goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of SCALE New Orleans may continue to use your personal and non-personal information only as set forth in this policy. Otherwise, we will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Security
We are committed to protecting your personal information. We regularly test our facilities and use a variety of security technologies and procedures to help protect your information from unauthorized access, use or disclosure.

Use of WiFi Services
SCALE New Orleans does not exercise control over other services you may use while using the WiFi. These third-party services may place their own cookies or other files on your computer or device, collect data, or solicit information from you.

SMS Contacting
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.

How Do We Make Changes to This Policy?
Although most changes are likely to be minor, SCALE New Orleans may change its Privacy Policy from time to time, and in our sole discretion. We will post the updated policy on the Website and, if required by law, further notify you of the changes. As SCALE New Orleans expands to new locations, the list of affiliated operating entities in this policy may be updated accordingly; such updates do not constitute a material change to this policy. In all cases, use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. Please check this policy frequently for updates and changes. If you continue to use the Services after those changes are in effect, you agree to the revised policy.

Your California Privacy Rights
A business subject to California Civil Code section 1798.83 is required to disclose to its California customers, upon request, the identity of any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third parties’ direct marketing purposes.

If you are a California resident and would like to make such a request, please send an email to contact@scaleneworleans.com.

Contact Us
If you have any questions about this policy or our site in general, please contact us:

SCALE New Orleans
612 Andrew Higgins Dr, 2nd Floor
New Orleans, LA 70130
504.309.4901
contact@scaleneworleans.com